Talk to a TCM Physician Online — Get Your Diagnosis and Treatment Protocol
A live video consultation with a Balancepoint Traditional Chinese Medicine physician. Get an honest, expert assessment of your condition and a clear treatment protocol — continue treatment with Balancepoint, or take your line of treatment and points to a TCM practitioner or acupuncturist near you.
Four Steps to Clarity
Book Your Slot
Message us on WhatsApp or use the contact form to pick a video call time that works across time zones.
Video Consultation
A 20–30 minute consultation with a practitioner at Balancepoint covering your health history, symptoms, and TCM pattern discussion.
Honest Assessment
A clear, no-pressure read on whether acupuncture and TCM are likely to help your specific condition — and what realistic outcomes look like.
Your Treatment Protocol
Recommended modalities, session count, and a carefully planned line of treatment with specific points — ready to continue with Balancepoint, or take to a TCM practitioner near you.
A Real Clinical Consultation — Just Over Video
Full Health History Review
We go through your current condition, medical history, medications, and any investigations or reports you can share ahead of the call.
TCM Pattern Discussion
Pulse and tongue diagnosis are most accurate in person, so we work from a detailed verbal and visual history to form an initial TCM pattern assessment.
Your Treatment Protocol
A clear outline of what we recommend, how many sessions are typically needed, and the specific line of treatment and points — so you know exactly what to expect and can act on it, with us or elsewhere.
Guidance for Your Local Practitioner
Prefer to be treated closer to home? We’ll give you a clear line of treatment and specific points to share with a TCM practitioner or acupuncturist near you.
Is an Online Consultation Right for You?
- You want expert input before deciding how and where to begin treatment.
- You’re weighing acupuncture and TCM against other options and want an honest, non-salesy opinion first.
- You want to understand your TCM diagnosis before committing to multiple sessions.
- You’d like a treatment protocol — line of treatment and points — to take to a TCM practitioner or acupuncturist near you.
- You’re a returning patient who needs a check-in between visits.
Can’t Access In-Person Care?
If you live abroad or far away and won’t be able to visit in person, our Online Program teaches you TCM self-treatment — using magnet therapy and other Balancepoint modalities in place of acupuncture — guided over video.
Explore the Online Program →Common Reasons Patients Book an Online Consultation
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Online Consultation FAQ
What happens during an online TCM consultation is a 20–30 minute video call where a licensed Balancepoint practitioner reviews your health history, discusses your symptoms in detail, and gives you an honest assessment of whether acupuncture or TCM is likely to help — plus a treatment protocol you can act on.
Can you diagnose me without pulse and tongue examination is a fair question — the answer is that we form an initial TCM pattern assessment from your detailed history and visual cues over video, then confirm it with full pulse and tongue diagnosis once you begin in-person treatment.
Can I take my treatment plan to a different TCM practitioner — yes. Your consultation includes a carefully planned line of treatment and specific points, so you can continue with Balancepoint or hand the protocol to a TCM practitioner or acupuncturist near you.
What if I decide not to continue with Balancepoint afterward is entirely your choice — there’s no pressure or sales pitch. You’ll still leave the call with an honest assessment and a treatment protocol, and you’re free to use it with a practitioner of your choice.
Is online consultation the same as the Online Program — no. Online Consultation is a one-time call to help you decide how and where to begin treatment. The Online Program is an ongoing remote course using magnet therapy and other modalities for patients who cannot access in-person treatment at all.
Ready to Talk to a TCM Physician?
Book your online consultation and get a clear, honest read on your condition — plus a treatment protocol you can act on, with us or elsewhere.